This privacy notice explains how MARCHA collects, uses and protects your personal information.

WHO WE ARE

ITS WONDERLAND HOLDING LTD, trading as MARCHA, is responsible for your personal information.

Company number: 16805302

Registered office: 11 Rutland Avenue, Withington, Manchester, England, M20 1JD

Email: privacy@marcha.co.uk

INFORMATION WE COLLECT

When you join the MARCHA community, we collect:

• Your first name
• Your email address
• Your town or city
• Your marketing consent and communication preferences

Our website providers may also process basic technical information needed to operate and secure the website, such as your IP address, browser and device type.

HOW WE USE YOUR INFORMATION

We use your information to:

• Send updates about MARCHA events, launch locations, routes, registration and community news
• Understand where there is interest in future MARCHA events
• Manage your subscription and communication preferences
• Operate, protect and improve our website
• Meet our legal obligations

OUR LAWFUL BASIS

We rely on your consent to send MARCHA marketing and event updates.

You can withdraw your consent at any time by clicking the unsubscribe link in an email or contacting privacy@marcha.co.uk.

We may rely on our legitimate interests to analyse general geographic demand, administer our website and protect our services, provided these interests do not override your rights.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

We use trusted service providers to operate our website and communications, including:

• Brevo, which stores subscriber information and sends our emails
• Framer, which hosts and operates our website
• Professional, technical or legal providers where reasonably necessary

These providers may only use your information to deliver their services to us and must protect it appropriately.

INTERNATIONAL TRANSFERS

Some service providers may process information outside the United Kingdom. Where required, we use appropriate protections such as UK adequacy regulations or approved contractual safeguards.

HOW LONG WE KEEP YOUR INFORMATION

We keep your information while you remain subscribed and while it is reasonably required for the purposes explained in this notice.

We periodically review inactive records and delete or anonymise information that is no longer needed.

If you unsubscribe, we may retain your email address on a suppression list so we can respect your request and avoid contacting you again.

YOUR RIGHTS

Depending on the circumstances, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information
• Restrict how your information is used
• Object to certain uses of your information
• Receive certain information in a portable format
• Withdraw your consent at any time

These rights may be subject to legal limitations. To exercise your rights, contact privacy@marcha.co.uk.

YOUR RIGHT TO OBJECT

You have the right to object to the use of your personal information for direct marketing at any time.

You can unsubscribe using the link in any MARCHA email or contact privacy@marcha.co.uk.

SECURITY

We take reasonable organisational and technical measures to protect your information against loss, misuse, unauthorised access, alteration or disclosure.

AUTOMATED DECISION-MAKING

We do not use your information to make solely automated decisions that have legal or similarly significant effects on you.

COOKIES AND TRACKING

Essential technologies may be used to operate and secure the website.

We will request consent before using non-essential cookies or similar technologies where required. We will update this notice and provide appropriate cookie controls if analytics or advertising technologies are added.

COMPLAINTS

Please contact us first at privacy@marcha.co.uk if you have concerns about how we use your information.

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

CHANGES TO THIS NOTICE

We may update this privacy notice when our services or legal obligations change. The latest version will always be published on this page.